1. Introduction

At Método REMA, we are committed to providing you with the best possible experience through our products and services, specifically our REMA audios. To achieve this, we need to collect some personal data. We respect your privacy and believe in transparency when handling your information. Below, we explain how we process and protect your personal data, in accordance with Mexican data protection laws.

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2. Data Controller

The data controller of your personal data is:

Gerardo Misael Donovarros Belderrain
Address: Senda del Amanecer 110, Col. Milenio, Querétaro, Querétaro, Mexico
Email: contacto@metodorema.com

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3. What Data Do We Collect?

The personal data we collect and that you, as a user, may provide include:

• Full name

• Phone number

• Email address

• IP address, date and time of access to our services, the browser you use, and device operating system data.

 

4. Why and For What Do We Process Your Data?

At Método REMA, we use the data you provide for the following purposes:

• To manage your request for the purchase and delivery of REMA audios and other services offered on the website.

• To send the information you requested and respond to any inquiries you may have regarding our available services or products.

• To maintain and manage the contractual relationship as a user, and manage the services offered through the Website.

• To send promotional and commercial communications related to our REMA audios and services, provided that you have given your consent.

• To improve the user experience on the website by customizing the services according to your preferences and interests.

 

5. What is the Legal Basis for Processing Your Data?

The processing of your personal data is based on the following legal grounds:

• Consent of the interested party: For data collection through the contact form and for the requested services.

• Legitimate interest: For direct marketing actions related to products and services that may be of interest to you.

• Compliance with legal obligations: To comply with applicable regulations, prevent fraud, and communicate with public authorities.

 

6. How Long Do We Retain Your Data?

Personal data will be kept for the time strictly necessary to fulfill the purposes for which they were collected. Specifically, data from registered users will be kept for a minimum of 3 years to comply with the legal obligations arising from data processing.

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7. Who Are the Recipients of Your Data?

Método REMA will not sell your data to third parties. However, we may share your data with external service providers, such as marketing companies and payment platforms, who will use it solely to provide the contracted services. These providers are required to maintain the confidentiality of the data and ensure its protection according to applicable regulations.

In some cases, and only when necessary, we may share information with the relevant authorities or third parties, if required by law or for audit purposes.

 

8. Commercial Communications

In compliance with the Law on Information Society Services and Electronic Commerce (LSSI), Método REMA will not send commercial communications without your prior consent. If you have a contractual relationship with us, you may receive commercial communications related to products or services similar to those you initially contracted. However, you can unsubscribe from these communications at any time by emailing contacto@metodorema.com.

 

9. Where Are Your Data Stored?

Your data is stored within Mexico. Método REMA does not transfer data outside of Mexico.

 

10. What Are Your Rights and How Can You Exercise Them?

You have the right to:

• Access your personal data.

• Rectify your personal data if it is inaccurate or incomplete.

• Delete your personal data when it is no longer necessary for the purposes for which it was collected.

• Limit the processing of your data under certain circumstances.

• Object to the processing of your data in specific cases, as provided by law.

• Request the portability of your data if applicable.

To exercise these rights, you can send a request via email to contacto@metodorema.com.

 

11. Security Measures

Método REMA has adopted the necessary security measures to protect personal data in accordance with Mexican legislation. We take technical and organizational measures to prevent unauthorized access, alteration, or loss of personal data.

However, you should be aware that no data transmission system over the internet is completely secure, so we cannot guarantee total data security.

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12. Links to Other Websites

This Website may contain links to other sites. By clicking on one of these links and accessing an external site, your visit will be subject to the privacy policy of that site, and Método REMA is not responsible for the privacy practices of those external sites.

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13. Modification of the Privacy Policy

Método REMA may modify this privacy policy at any time. We recommend that you review this policy periodically. Any changes will be duly notified.